How secure is your shopping cart and what is your return policy?
We understand that making a purchase
online involves a great deal of trust on your part. We take
this trust very seriously, and make it our highest priority to
ensure the security and confidentiality of the information you
Ordering is easy, safe, and very private with our secure shopping cart. Our credit card processor is Card Service International and our shopping cart is powered by Cart Manager. Both are industry leaders that utilize the latest encryption technology to ensure that your purchase will be secure and very private.
We do not sell or share confidential customer information (email or postal addresses, credit card data, etc.) with anyone.
We honor Visa, MasterCard, Discover, AMEX and PayPal. Tea promptly returned to us unopened and in its original condition will be refunded or exchanged for another tea of commensurate value.
If your order is lost or not delivered in a timely manner we will refund your order or ship it again, whichever you prefer. No questions asked. International airmail is safe, reliable and inexpensive so this will almost never happen.
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